Protecting your Privacy
Here’s the data and information we may collect, and what we may use it for
We won’t release your name or any information pertaining to you to other organizations. Your email address will not be released to any third party. Dinger Select will not share with others any demographic information that you may provide us that can be identified as relating to you personally. Your information will be shared with law enforcement or other government agencies if requested or required by law. You may receive emails from Dinger Select regarding site updates, new content, or other things we believe may be helpful for you.
We may collect and store information that you provide through our Website. For example, when you make a purchase or otherwise interact through our Website, we may collect and store some or all the following information that you provide: first name, last name, billing address, shipping address, email address, telephone number, birthdate, age, gender and credit card number and expiration date. Again, Personal information will be collected only if you voluntarily submit it to us.
We may use your Personal Information to provide the service that you have ordered or requested, to process transactions, to provide customer service, to provide other services to you, to personalize our Website, our communications with you, and your overall experience with Dinger Select. Your Personal Information also may be used to contact you about sales, new programs or promotions, new site features, and other special offers. If you wish to no longer receive communications from Dinger Select, you may unsubscribe to our communications at any time by following the unsubscribe prompts.
When you make a purchase or attempt to make a purchase through our Website, we collect certain information from you in order to fully complete the transaction. This information may include your name, billing address, shipping address, payment information (including, without limitation, credit card numbers), email address, and phone number.
We may use your Order Information that we collect, generally to fulfill any orders placed through our Website (including processing your payment information and providing you with order confirmations). Additionally, we use this Order Information to communicate with you; screen our orders for potential risk or fraud; and when in line with the information you have shared with us or when we believe it would be relevant for you, provide you with information or advertising relating to our services.
Through your use of our Website, we may also gather certain information about your use of our Website (“Usage Information”). Generally, this information is collected through “traffic data”. We collect and store certain other information automatically whenever you interact with our Website. For example, we may collect information such as your IP address, browser information, or reference site domain name when you visit our Website. We may also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Website, to provide our customers with a fulfilling experience, and to personalize the Website, our communications with you, and again, your overall experience with Dinger Select.
We may use the Usage Information to help us determine how people use parts of the Website and who our visitors are. This allows us to improve our Website, our overall service we can provide, and ensure that the Dinger Select brand is as appealing as we can make it for as many people as possible. We may combine Usage Information about you with other information, including Personal Information, about you in order to personalize our Website and our communications with you and to provide you with information likely to be of interest to you.
Here’s how we plan to keep your personal information secure and safe
At Dinger Select, it’s simple – our goal is to deliver a professional experience to you in every way. That includes security. Personal information collected at our Website is stored in secure operating environments that are not available to the public. Only those employees and service providers who need access to personal information in order to do their jobs are allowed access, each having confidentiality obligations. To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. For example, when using a credit card to make an on-line purchase, your personal information is encrypted before you conduct your transaction. Most browsers will give a visual indication of when your connection is secure. For example, Internet Explorer will show a padlock icon in the lower right of the browser window. If you place an order through our Website, you will be asked to set up an account and provide an e-mail address and password. In order to help protect your personal information, you should be careful about providing your password to others. If you wish to cancel your account, or if you become aware of any loss, theft or unauthorized use of your password, please contact us immediately. While we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. We’ve established a Secure Shopping Guarantee for every transaction that you make with www.proxathlete.com. Should any unauthorized charges appear on your credit card as a result of shopping with us, you must notify your credit card provider in accordance with its reporting rules and procedures. If you have more questions regarding our policy, again, please contact us immediately.
What about refunds?
At Dinger Select, we firmly believe in the programs, products, and service that we offer to our members. Every day, we strive to improve upon our service as well as our program content, delivery, and execution. While this commitment to continuous improvement and professional standards is a guiding principle at Dinger Select, we understand there may be a time when we miss the mark, and a refund is necessary.
Generally, at Dinger Select refunds are not accepted, but again, we understand there will be times when refunds will occur.
For returns or exchanges, our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a refund, you must provide evidence of shipping damage or printing mistakes. You may also receive a refund if the item was not printed with the design and information you approved before sending it to print.
If your return is accepted and approved, then your refund will be processed, and a credit will be applied to the credit card used in the original transaction or other original method of payment. We will initiate the refund as quickly as we can, but please keep in mind that your bank and our payment processor will likely make it take a few days for the refund to be completed.